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About Middleton Pool

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GOVERNMENT FREE SWIMMING INITIATIVE - ENDS AFTER 31st JULY 2010

In light of the Governments announcement on 17th June 2010, the free swimming initiative available to those aged 16 and under and the over 60's will end after the last session on Saturday 31st July 2010.

From 1st August 2010 those age groups will have to pay the normal entrance fee to swim at Middleton Pool.

We apologise for any inconvenience caused and thank you for your continuous support.

For further information please visit the Sport England website by cliking here

MIDDLETON POOL DEVELOPMENT

Major building work is well under way at Middleton Pool. Supported by Milton Keynes Council, funded through the Government Free Swimming Initiatives Capital Modernisation Project and Newport Pagnell Town Council, the building work offers a larger reception area and training / function room for pool party bookings and a variety of leisure courses such as the I.S.R.M. Pool Plant Operators Certificate, R.L.S.S. National Pool Lifeguard Courses and A.S.A. Swimming Teacher qualifications. Work on the new poolside store, refurbishment of the disabled changing facility and replacing the old boilers to new high efficiency boilers is now complete.

Middleton Pool has just received two top awards from recognized institutions within the leisure industry. In December 2009 the pool was awarded Quest Highly Commended from Quest the UK Quality Scheme for Sport and Leisure and in February 2010 a Customer Satisfaction Award from the Sport England National Benchmark Service.

Town Mayor Councilor Roger Hornblow stated he and the Town Council are delighted in the success of the town’s popular pool and that the building work will enhance the facility to cope with growing demand from residents of Newport Pagnell and across Milton Keynes. Building work is due for completion late May early June and the pool remains open to the general public.     

THIS BUILDING WORK IS NOW COMPLETE, TO VIEW PICTURES PLEASE CLICK HERE

Government Free Swimming Initiative

Commencing 1st April 2009

From the 1st April 2009 Middleton Pool will be participating in the two year government swimming initiative to offer free swimming to those aged 16 and under and those aged 60 plus.

This initiative only applies to public swimming sessions and all other categorised sessions will be charged at the appropriate rate.

Children under eight years old will not be allowed into the building or the swimming pools unless accompanied by an appropriate adult aged 17 or above.

To qualify for free admission to public swimming session you must be aged 16 and under or 60 plus proof of age may be asked for. This will be in the form of a birth certificate, passport or other forms of photo identification. In any dispute the Duty Officer will make the final decision on entry into the building under this free initiative. 

Please note that we do not offer any spectating facilities

Middleton Swimming Pool is a superb, modern complex comprising of a 33⅓ metre pool along with a training pool for children and babies.

At Middleton Pool we also have a secluded garden with comfortable garden furniture, an ideal place for sunbathing on a hot summer’s day.

Middleton Pool has a peaceful atmosphere and excellent staff to provide customers with a warm and friendly welcome.

Here at Middleton Swimming Pool we aim to provide outstanding facilities along with excellent levels of customer service, we achieve this through our  wonderful team of staff.

QUEST

In December 2009 we were awarded QUEST Highly Commended status with a score of 80% which comes after two years of continuous improvement.  QUEST is the UK Quality Scheme for Sport and Leisure.  We joined the QUEST scheme in September 2005 where we received Registered status with a score of 61% and we have gone on to improve our systems and standards ever since.

The team was assessed on criteria, covering items such as cleanliness of the building, maintenance of the building, plant and equipment, environmental control (temperature, lighting, ventilation), changing rooms, health and safety, customer relations, marketing and pricing, reception and administration.

Some of the Assessment comments were:

  • "The levels of cleanliness witnessed were high and consistently monitored.  All cleaning tasks were suitably recorded."
  • "The changing rooms offered well maintained and adequate changing accommodation appropriate to the needs of the pool.  There was clear evidence of consistent and regular monitoring of the changing rooms and toilets to maintain standards of hygiene and presentation." 
  • "Management analyse customers' comments and provide clear feedback to all customers of the centre."
  • "A good range of customer information is displayed appropriately around the centre."

Supported by Milton Keynes Council

You can now find us on clickswimmingpools.co.uk

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